Servicing

We Service All Makes* of Sewing Machines and Sergers
*We regret that we no longer service EuroPro machines.

We offer ten point service. Additional cost will be charged if new parts are required. Should parts be required, we will advise you of the costs before proceeding with the work.

We recommend that all machines be serviced once a year, more frequently if you use it more than three times a week.

Sewing Machines

$89.00 or $75.00 if you purchased the machine from us.
  1. Clean fluff and lint
  2. Lubricate as necessary
  3. Insert new Needle
  4. Centre needle
  5. Check/adjust hook/needle clearance
  6. Check/adjust hook timing
  7. Check/adjust feed dog lift.
  8. Check bobbin winding
  9. Check/adjust tension
  10. Check/adjust stitch balance

And for electronic machines we also

  1. Check/adjust needle threader
  2. Check/adjust needle stop up/down
  3. Check/adjust side motion
  4. Check/clean thread sensors
  5. Check/adjust embroidery tension
  6. Update software as applicable.

Please ensure that you bring

  • your power cord and foot pedal
  • bobbin case and bobbin
  • zig zag plate and foot

Sergers

$99.00 or $89.00 if you purchased the machine from us.
  1. Clean fluff and lint
  2. Lubricate as necessary
  3. Insert new needles
  4. Check/adjust needle height
  5. Check/adjust needle/looper clearance
  6. Check/adjust upper looper height
  7. Check/adjust looper/looper clearance
  8. Check/adjust upper looper timing
  9. Check/adjust lower looper timing
  10. Check/adjust tensions

And for 5 thread machines we also

  1. Check/adjust chain looper/needle clearance
  2. Check/adjust chain looper timing
  3. Check/adjust fifth thread tension

Please ensure that you bring

  • your power cord and foot pedal

Servicing normally takes 7 to 10 days, longer if we have to order parts. We will advise you if we anticipate that we cannot meet these times.

We guarantee our work for 3 months.